Concat Tech and Arkiter
CONCAT Tech is an innovative digital agency founded in 2020 by Laura Paterson, alongside Souad and Bob, two talented refugee developers based in Lebanon. The company aims to link marginalized developers, including refugees and women, to clients in need of top-quality and affordable web development services. Specializing in design, development, SEO, and advertising, CONCAT Tech has gained recognition from platforms such as TechCrunch, World Economic Forum, EU Start-ups, and Wamda.
- Arkiter Screen
- Recruitment company
- Large volume
- Scalability
Problem:
- Before using Arkiter, CONCAT Tech faced significant challenges in their recruitment process. Specifically, the company struggled with:
- ✖ Scalability: While they could manage recruitment with one or two people, scaling up to handle a larger volume of candidates was problematic.
- ✖ Technical Vetting: They needed to invest in human resources to vet the technical skills of potential candidates, which was both time-consuming and costly.
- ✖ Efficiency: The existing tools did not provide the flexibility or adaptability required to handle diverse roles across different countries and companies.
Solution:
- Arkiter was introduced to address these challenges, offering a comprehensive platform that significantly improved CONCAT Tech's recruitment process. The key benefits included:
- ✔ Speed and Efficiency: Arkiter dramatically increased the speed and efficiency of the recruitment process, allowing CONCAT Tech to scale up their operations.
- ✔ Adaptability: The platform's customizability was crucial, enabling the company to tailor the recruitment process to different countries, companies, roles, and levels.
- ✔ Ease of Use: With a user-friendly interface and exceptional customer support, Arkiter made the recruitment process straightforward and manageable.
- ✔ Technical Assessments: The platform's technical tests were highly rated, providing accurate assessments of candidates' skills.
- ✔ Support and Customization: The ability to request new features and customize the platform to meet specific needs was seen as a game-changer.
Feedback:
Arkiter has been a game-changer for our recruitment speed and efficiency. It's incredibly adaptable to our needs, working across different countries, companies, and roles. The platform is super easy to use, and the customer support is top-notch. Unlike other tools, Arkiter allows us to speak to a live person on the chat, which is invaluable.
Before Arkiter, we struggled with scalability and had to invest heavily in human resources to vet technical skills. Now, we can filter candidates more efficiently and accurately. The technical tests are excellent, and the customizability, especially the ability to select languages, is crucial for us.
However, it's important to note that you do need to invest time in managing the platform initially. It's not a plug-and-play solution; human analysis of results is still necessary. Also, the content limitations can be frustrating, as the questions don't change and require new content creation.
Overall, the candidate experience has been fantastic, setting high expectations that we now strive to meet. The skill assessment accuracy is good, though some skilled candidates, particularly women, may still fall through the cracks due to time limitations or language barriers.
Despite these minor issues, we are highly likely to use Arkiter for future hiring needs and believe it offers excellent value for money. We recommend Arkiter to other recruiters, but we also want to maintain our unique market edge by having access to exclusive features and customizations.
Thank God for the introduction to Arkiter! It relieves all the manual need for technical testing, making our recruitment process more efficient and scalable.